Shipping policy

We provide FREE shipping all over India.

CASH ON DELIVERY: We provide FREE Cash On Deliveries on all orders and no minimum order value is required.

APPROXIMATE SHIPPING TIMES (does not include weekends/public holidays): 

Metro Cities- 7-15 working days.

Rest Of India- 9-20 days.

Please direct any shipping related inquiries to care@pawsmo.in

All orders are shipped through our domestic and global warehouses.

Delayed delivery - In very rare instances, packages may take longer than the stated expected time frame. Unfortunately, we are unable to control shipping times and any unexpected delays that may occur en-route and we seek your understanding and patience should this occur. In such cases, we will keep you informed of the whereabouts of your order.

PROCESSING TIME VS SHIPPING TIME

Please note that processing time (24-72 hours) is different from shipping time and should be added to the total delivery time. Orders generally take 24-72 hours to be fully processed (checked, packed, forwarded to logistics).

After your order has been processed, our shipping company will then pick up your package. An email with your online tracking information will be sent to you.

Processing Time - In very rare instances, may take longer than the stated expected time frame. During busy time like holidays, promotions or other instances processing time might take longer. We do our best to deliver as fast as possible and seek your understanding and patience during such events.

CANCELLING AN ORDER

Once an order is placed, we will not be able to cancel an order if it has already been processed. 

Please do drop us an email at care@pawsmo.in as soon as possible if you'd like to cancel an order that you have just made.